Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This only applies if no other information is provided during the processing operations below.

“Personal data” means any information relating to an identified or identifiable natural person.

Server log files

You can visit our websites without providing personal data. Every time you access our website, usage data is transmitted to us or to our web hosts/IT service providers through your Internet browser and stored in log files (server log files). This stored data includes, for example, the name of the page accessed, the date and time of the request, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and to improve our offering.

contact

Responsible person

Contact us at any time. The contact details of the person responsible for data processing can be found in our legal notice.

Proactively contacting the customer via email

If you contact us proactively by email, we will only collect your personal data (name, email address, message text) within the scope of the information you provide. The purpose of data processing is to process and answer your contact request.

If the first contact serves to carry out pre-contractual measures (e.g. advice in the event of interest in purchasing, preparation of an offer) or if it concerns a contract already concluded between you and us, the data processing will be carried out on the basis of Art. 6 (1) (b) GDPR.

If the first contact is made for other reasons, the data processing will be carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in processing and answering your request. You have the right to object to the processing of your personal data, which is carried out on the basis of Art. 6 Para. 1 lit. f GDPR, at any time for reasons arising from your particular situation.

We only use your email address to process your request. Your data will then be deleted in accordance with the statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form

If you use the contact form, we only collect your personal data (name, email address, message text) to the extent that you provide it. The data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 Paragraph 1 Letter a of GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until the revocation. We only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use.

Orders

Collection, processing and transfer of personal data when placing orders

When you place an order, we only collect and use your personal data to the extent necessary to fulfill and process your order and to process your enquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR and is necessary for the fulfillment of a contract with you.

Your data will be transmitted, for example, to the shipping companies and dropshipping service providers you have chosen, payment service providers, order processing service providers and IT service providers. In all cases, we strictly adhere to the legal requirements. The scope of data transmission is limited to a minimum.

Payment service providers

Using PayPal

All PayPal transactions are subject to the PayPal privacy policy, which can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=en

Using PayPal Express

Our website uses the PayPal Express payment service provided by PayPal (Europe) S.à.rl et Cie, SCA (22-24 Boulevard Royal, L-2449 Luxembourg; “PayPal”).

The data processing enables us to offer you payment via the PayPal Express payment service. In order to integrate this payment service, PayPal must collect, store and analyze data when you visit the website (e.g. IP address, device type, operating system, browser type, location of the device). Cookies can also be used for this purpose. Cookies make it possible to recognize your Internet browser.

This data processing, in particular the setting of cookies, is carried out on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in offering customers a variety of payment methods. You have the right to object to this processing of your personal data, which is carried out on the basis of Art. 6 (1) (f) GDPR, at any time for reasons arising from your particular situation.

By selecting and using “PayPal Express”, the data required for payment processing will be transmitted to PayPal in order to process the contract concluded with you using the selected payment method. The data processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.

Further information on data processing when using the PayPal Express payment service can be found in the associated privacy policy.

Cookies

Our website uses cookies. Cookies are small text files that are stored in a user's Internet browser or by the user's Internet browser on their computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that enables the browser to be uniquely identified when the website is visited again.

Cookies are stored on your computer. You therefore have full control over the use of cookies. By making appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide whether to accept them in individual cases, as well as prevent cookies from being stored and the data they contain from being transmitted. Cookies that have already been stored can be deleted at any time. However, we would like to point out that this may mean that you cannot use all of the functions of this website to their full extent.

The following links will tell you how to manage (or disable, among others) cookies in the main browsers:

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablassen

Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac

Technically necessary cookies

Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies to make our service more user-friendly, effective and secure. Cookies enable our systems to recognize your browser even after you change pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. These services require that the browser is recognized even after you change pages.

The processing is carried out on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offering.

You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation in accordance with Art. 6 (1) (f) GDPR.

Rights of the data subject and storage period

Storage period

After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then in accordance with the statutory retention periods, in particular those under tax and commercial law, and deleted after the deadline has expired, unless you have consented to further processing and use.

Rights of the data subject

If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: Right to information, rectification, erasure, restriction of processing, data portability.

In addition, according to Art. 21 Para. 1 GDPR, you have the right to object at any time to processing based on Art. 6 Para. 1 GDPR and processing for direct marketing purposes.

Right to complain to the supervisory authority

According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.

Right of objection

If the data processing operations described here are carried out on the basis of our legitimate interest in accordance with Art. 6 (1) (f) GDPR, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation.

Once you have objected, the processing of the data in question will be stopped unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

If the processing of personal data is carried out for direct marketing purposes, you can object to this processing at any time by notifying us. After the objection has been made, we will stop processing the data concerned for direct marketing purposes.

Last update: 29.11.2023